Official message
Microsoft original
The Software Protection Service reported that the computer could not be activated. The Key Management Service (KMS) is not enabled.What this means
KMS is not enabled on the target host, so the client cannot finish activation.
Common causes
- The KMS role is not installed or not enabled on the host.
- The KMS service on the host is not running.
Do this first
Ask IT to check the KMS service state on the host.
What to do next
- 1Ask an administrator to enable and start the KMS service.
Continue diagnosis from this code
Take what you know into the KMS diagnosis. It will ask a few more questions to narrow this down.
Sources
Related articles
About this data
The meaning and the original message come from the documents listed above. The same error code can have more than one cause. This site gives an order of checks. It does not decide your exact situation from the code alone.