Official message
Microsoft original
The Software Protection Service reported that the computer could not be activated with a Volume license product key.What this means
A volume-license edition requires the device to have a legitimate volume-license foundation, such as a licensing marker in firmware. An ordinary retail device usually does not.
Common causes
- A volume-license edition was installed on a personal device.
- The device firmware does not contain the matching licensing marker.
Do this first
Check whether this device's Windows came from a genuine preinstall or a retail edition.
What to do next
- 1Switch to the licensing method that matches the device.
- 2Do not try to change the firmware to bypass the limit.
Continue diagnosis from this code
Take what you know into the Windows activation diagnosis. It will ask a few more questions to narrow this down.
Sources
Related articles
About this data
The meaning and the original message come from the documents listed above. The same error code can have more than one cause. This site gives an order of checks. It does not decide your exact situation from the code alone.