Skip to main content
Daybreak
Error code

0x8007251D

No records found for DNS query.
WindowsKMS clientChecked 2026-10-20
Official message
Microsoft original
0x8007251D No records found for DNS query.

What this means

The DNS query returned, but there is no matching KMS record. Compared with "name does not exist," this is closer to a missing record.

Common causes

  • The KMS SRV record was never created.
  • The record was created under the wrong domain.
Do this first

Ask IT to check whether the KMS SRV record exists.

What to do next

  1. 1Add the record, then try again.
Continue diagnosis from this code

Take what you know into the KMS diagnosis. It will ask a few more questions to narrow this down.

Start the diagnosis

Sources

Related articles

KMS and organization volume licensing: what it is, and why the internal network matters
3 min read
About this data
The meaning and the original message come from the documents listed above. The same error code can have more than one cause. This site gives an order of checks. It does not decide your exact situation from the code alone.
Back to error codes